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COVID-19

Message to Customers Regarding COVID-19

 

WE ARE OPEN FOR BUSINESS! AND FOLLOWING ALL GOVERNMENT PROTOCOLS - PLEASE READ BELOW FOR DETAILS

To Our Valued Customers,  

Please be advised that access in our buildings, including the service shop, is suspended or limited to key areas for the public and suppliers based on the current provincewide COVID-19 grey zone. For more information, please consider contacting your store before arrival. Your business is important to us and we will continue to stay open to support you unless circumstances dictate otherwise.

STORES WITH LIMITED ACCESS (Max. 4 customers in showroom):

  • Essex
  • Exeter
  • Forest
  • Mitchell
  • Seaforth
  • St. Marys
  • Tilbury
  • Waterford (aka Norfolk)
  • Winchester

STORES WITH CURBSIDE PICK UP ONLY:

  • Watford (Call 519-849-2744 for details)

During this time, please continue using the following alternative methods to conduct business with us:    

  • Please do business by phone, text or email.
  • Parts orders can be taken over the phone by calling the location.
  • Curbside pick up is available. Customers can choose to have parts brought to their vehicles or dropped in a Parts Pickup location located outside of the main entrance. Alternatively, we can set outside the gate should outside hours be required. Please make suitable arrangements when requesting parts.
  • For service, equipment may be brought to the dealership and left outside in a designated drop off area. Service staff will work with you to confirm arrangements.
  • To access your account, setup a new account, or for accounting related inquiries please contact ar@deltapower.ca or by phone at 519-348-8467.    

We thank you for your cooperation and support during this time. Together, let’s keep our communities safe.  

The Management at Delta Power Equipment Ltd.

Updated April 13, 2021

 

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